FAQ - Access Resources

frequently asked questions

Frequently Asked Questions

Below you will find answers to some of the most commonly asked questions you may have about Access Resources Inc. If you dont see your question here, feel free to send us a message using the contact us link.

Treatment & Patient Records

How do I obtain Access Resources Inc. Services?

Anyone wishing to participate in our services must have qualifying diagnosis. To obtain our services consumers must have a referral from your mental health provider and must have qualifying diagnosis.

How does ARI maintain confidentiality of my records?

Access Resources Inc. (ARI) ensures that the consumer’s records are maintained in a manner that is consistent with HIPAA and the medical records confidentially and disclosure requirements of the Health-General Article, Title 4, Annotated Code of Maryland and other provisions of law.

The consumers records shall only be disclosed to persons involved, directly or indirectly, with the treatment needs of the consumers whenever such disclosure is deemed necessary for the as achievement of any of the consumers treatment goal.

How much do Access Resources Inc. services cost?

Access Resources Inc. strives to provide affordable mental health services to all. Access Resources Inc. accepts only Medicaid insurances.

Can my family get involved in my treatment?

ARI supports family involvement based on expectations set forth by you the consumer. You will be required to identify people/family members who will be active in your treatment.

How long will I receive treatment services?

The length of time depends on your individual treatment plan, which you and your primary clinical or rehabilitation coordinator create together. In together, PRP services at ARI is short term, solution focused, and builds on your personal strengthens. Discharge from treatment is part of your treatment goals. Participation in treatment at ARI is completely voluntary. Discharge occurs when someone completes their treatment plan goals or fails to engage in services more than 2 months.

No Show Policy

No shows are missed opportunities for our office because someone needing help could have been seen during your appointment time if we knew you wouldn’t be available. Our office limits these missed opportunities by having a no-show policy requiring consumers to cancel their appointment 24 hours in advance.

If you are unable to keep your scheduled appointment, please cancel at least 24 hours prior to your scheduled appointment if possible. If the office or if your rehabilitation coordinator is unavailable, please leave a message on the answering machine. Several “no show” appointments may be resulted in discharge.

Treatment & Patient Records

No Show Policy

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